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Learn Japanese at Department Stores

Department Store デパート — Escalator to Everything

Navigate Japanese department stores like a local. Master floor vocabulary, find any department, and get beautiful gift wrapping. Never wander seven floors again.

150 words · 7 chapters

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Why This Book?

Japanese department stores are palaces of shopping perfection - basement food halls with gourmet delights, immaculate cosmetics counters, and gift wrapping so beautiful it's practically art. But without the right vocabulary, you'll wander seven floors looking for something that's on 地下一階 (B1), miss the legendary デパ地下 food hall experience, or awkwardly point when asking for ギフト包装. This book transforms department store confusion into confident shopping - from the elegant 1F cosmetics floor to the restaurant-filled top floor.

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Floor Navigation

地下, 階, エスカレーター - know your B1 from your 8F

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All Departments

婦人服, 化粧品, 食品売り場 - find every section

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Gift Services

包装, のし, 配送 - master Japanese gift culture

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Tax-Free & Sales

免税, セール, 割引 - save money and skip tax

What You'll Learn

1

Floor Navigation

23 words

Navigate between floors with confidence. Know your B1 from your 8F, and find the escalator quickly.

デパート department store
地下一階ちかいっかい basement floor 1 (B1)
エスカレーター escalator
フロアガイド floor guide
入口いりぐち entrance
...and 18 more
2

Departments

22 words

Know your departments: cosmetics on 1F, food in the basement, restaurants on top. Never wander aimlessly again.

化粧品けしょうひん cosmetics
婦人服ふじんふく women's clothing
デパ地下でぱちか department store food hall
売り場うりば sales floor / section
レストラン街れすとらんがい restaurant floor
...and 17 more
3

Shopping Actions

22 words

How to look, try on, buy, and pay. Master the essential verbs and phrases for active shopping.

探していますさがしています I'm looking for...
試着しちゃく trying on (clothes)
見せてくださいみせてください please show me
在庫ざいこ stock / inventory
値段ねだん price
...and 17 more
4

Gift Services

20 words

Japanese gift-giving culture is serious business. Learn wrapping, noshi, delivery, and seasonal gift etiquette.

包装ほうそう wrapping / packaging
のし gift decoration ribbon/paper
配送はいそう delivery / shipping
お中元おちゅうげん summer gift season
お歳暮おせいぼ year-end gift season
...and 15 more
5

Tax-Free & Sales

21 words

Get your tax refund and find the best deals. Know the difference between menzei and zeikomi.

免税めんぜい tax-free
免税カウンターめんぜいかうんたー tax-free counter
セール sale
割引わりびき discount
半額はんがく half price
...and 16 more
6

Staff Interaction

21 words

Understand what staff are saying and respond appropriately. From the greeting at the door to the goodbye at checkout.

いらっしゃいませ welcome
お探しですかおさがしですか are you looking for something?
少々お待ちくださいしょうしょうおまちください please wait a moment
ポイントカード point card
結構ですけっこうです no thank you
...and 16 more
7

Sizes, Colors & Services

21 words

Find your size, pick your color, and locate essential facilities. From S/M/L to the nursing room, we have got you covered.

サイズ size
大きいおおきい big / large
小さいちいさい small
案内所あんないじょ information desk
お手洗いおてあらい restroom
...and 16 more

Pro Tips

Depachika (basement food halls) are legendary. The 地下一階 (B1) food section has incredible gourmet items, fresh bento, sweets from famous brands, and free samples. Visit around closing time for 半額 stickers on items about to expire.
Gift wrapping is an art and it's usually free. When buying gifts, say プレゼント用に包んでください (please wrap it as a gift). For formal occasions, ask about のし紙 - the decorative paper with red and white ribbon design.
Tax-free shopping requires spending over 5,000 yen on eligible items and showing your パスポート. Find the 免税カウンター (usually on a specific floor) to complete the paperwork. Some stores process tax-free at each counter.
Floor numbers matter - learn the pattern: cosmetics and luxury goods on 1階, women's fashion on middle floors, men's and children's higher up, and レストラン街 on the top floor. Grab a フロアガイド at the entrance.
Staff will be very polite - don't feel obligated to buy if they help you. 見ているだけです (I'm just looking) is perfectly acceptable. When leaving without buying, a simple ありがとうございます with a small bow is enough.

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